Command Palette
Jump to a view or workstream
Document Exceptions
Borrowers owe periodic financials and tax returns; the annual review can't complete without them. Rockne requests missing docs and tracks the ones that go stale — the single biggest driver of review backlog.
flowapproved / fundedexception / returneddeniednloans in stage
Stage detail
- 1Requested
Current financials or tax returns requested from the borrower.
Exit: Docs received
- 2Overdue
Borrower non-responsive past the follow-up window — escalate.
Exit: Escalated or received
Outcomes
- Received
Financials received and filed — the review can proceed.